DISCLAIMER: WE ARE THE DUPLEX-IPTV.NET , WE ARE AN iPTV PROVIDER NOT THE APPLICATION DEVELOPERS / OWNER .
---- WE ARE NOT RELATED TO THE APPLICATION DEVELOPERS NOR DO WE REPRESENT THEM. ----
The email : sales@Duplex-iptv.net is the ONLY EMAIL FOR SUPPORT OF OUR IPTV CLIENTS .
- DO NOT USE ANY OTHER CONTACT EMAIL ON ANY SITE OR ON THE OFFICIAL APPLICATIONS : DUPLEXPLAY / DUPLEX IPTV .
if you face any issues with OUR IPTV SUBSCRIPTIONS (our iPTV Subscriptions are named : Duplex-iptv.net .......) , READ THE FAQ SECTION BELOW FOR INFORMATIONS CONCERNING THIS ISSUE ,
- IF YOU DO NOT FIND THE ANSWER , CONTACT US USING THE EMAIL : sales@Duplex-iptv.net .
- We do not answer to emails concerning issues with other iPTV services not provided by us .
Get in touch
Share with us your ideas or just keep in touch.
We receive numerous emails every day with questions which we have already answered below.
So, before contacting us please see our F&Q section, you will find answers to most problems.
- error loading channel list
- I bought a subscription, when will it be activated?
- the expiration date says i only have 7 days !
- Are there adult channels on your subscriptions?
- I see an error message "Your activation has expired" !
- I haven't received the confirmation email after 6 Hours !
- Do you offer a discount for multiple purchases?
- Can I transfer my subscription to a new device?
- Can I use the iPTV subscription on other devices?
If you are faced with an error at any time:
the playlist returns an error
[server Not responding]
[server error : BL01]
This error can occur if the IT team is working on server updates or channel lists.
in this case be patient, the problem will be solved as soon as the IT team completes the updates on the servers or on the channel lists.
All subscriptions are activated within 6 hours, typically an hour or 2.
you will receive a confirmation email when your subscription is activated and configured on your TV.
If you don't receive an email, check your spam folder.
Note : If you make a typo while filling out the email section when ordering a subscription, we cannot guess your email, so you may not receive emails from us .
BUT, we'll set up your subscription on your TV.
You can use your subscription without receiving the confirmation email, wait 2-6 hours, turn on your TV and use the subscription.
What you see is the Application activation expiration date,
The Subscription expiration date is different from the activation of the application.
read this tutorial for more information on this.
https:/ /duplex-iptv.net//how-to-activate-the-duplex-iptv-application/
NO,
we do not have adult channels.
This is a simple problem, you can see how to fix this problem by reading your subscription email or viewing this tutorial:
https:/ /duplex-iptv.net//how-to-activate-the-duplex-iptv-application/
Some email apps filter iPTV emails in the Spam folder, or worse, don't receive them at all.
in this case, you can turn on your TV, and launch the duplex iPTV app, you will find that the subscription has been added to your TV, you can start using your subscription immediately.
Very important: please read this article and follow the instructions:
https:/ /duplex-iptv.net//how-to-activate-the-duplex-iptv-application/
Yes, we offer up to 15% off more than 3 subscriptions purchased SIMULTANEOUSLY by the same person.
(Please contact us before purchasing multiple subscriptions to get your discount.)
for resellers, please contact us for more information.
Yes, you need to send us the codes of old device and new device
(Duplex iPTV app codes) .
NO.
one Subscription = one user
on ONLY one device
France
av.Claude Monet ,MARSEILLE ,FRANCE
UK
120 Baker Street
Westminster, W1U 6TU
London, United Kingdom
become a reseller ?
How can we help?
Use our contact form or chat with us.
We are live 7 days a week
Before contacting us please read our F&Q section,
Our approach
with a unique team, we have overcome all challenges.
you can read our story to know more about us
Services
With a reliable team and servers, all we can offer
These are without a doubt the best iPTV subscriptions.